HCL Unica Marketing EXPERTS

Unlock the possibilities of your Unica implementation. Our team of consultants and developers will solve the question of how Unica can meet business and technical needs, making your big ideas a reality. Let Pinpoint Systems enhance and extend the value of your HCL Unica Marketing Platform investment.

Pinpoint provides innovative marketing technology services to HCL Unica customers

Pinpoint Systems Innovative Marketing Technology Services can help you get more from your HCL Unica (formerly IBM Unica Campaign) marketing software investments including Personalized Marketing, Digital Experience and Customer Insights (Unica, Silverpop, Tealeaf, SPSS and Cognos). 

One Stop Solution

Pinpoint acts as a one-stop solution for your Unica marketing technology software needs with services including:

  • HCL Unica Customer Engagement Implementation Services
Full cycle implementation and on-going support for Personalized Marketing, Digital Experience and Customer Insights solutions
  • Enterprise Marketing Systems Strategy

Marketing systems architecture and road maps

  • Marketing Process & Operations Consulting

Process optimization and workflow automation for the IBM Watson Customer Engagement Suite

  • Systems Integration

Remove information silos and make HCL Unica components work better together

  • Real-time Marketing Solutions

Strategy, design and implementation of customer-centric, real-time solutions leveraging Acoustic Campaign (WCA / Silverpop), Real-Time Personalization and Unica Interact software

  • Campaign Management

HCL Unica Campaign services to help design, build and execute successful multi-channel marketing campaigns

HCL Unica Customer Engagement Solutions

For chief marketing officers and other marketing executives, customer engagement means creating a dialogue with customers using targeted marketing of products and services throughout multiple interactions. Understanding why your customers interact and respond to your brand is paramount, and these solutions help you strengthen your value chain by transforming deep customer insights into action. HCL Unica (formerly IBM Unica) Customer Engagement Solutions can help:

  • Deliver targeted, personalized marketing for a consistent brand experience across interaction channels
  • Optimize marketing programs with the goal of delivering the best offer every time, anywhere, automatically
  • Provide engaging, relevant content for customers with social business capabilities

HCL Unica Campaign Consulting

Get The Most Out Of Your Investment

By implementing HCL Unica Campaign (aka. Affinium Campaign) Software, marketers can plan, design, execute, measure and analyze multi-wave, cross-channel and highly personalized marketing campaigns. Pinpoint Systems’ expert implementation and support of IBM Watson Marketing – Campaign (Unica Campaign) significantly increases the value and effectiveness of its functionality. 

Pinpoint Systems Innovative Marketing Technology Services can help you get more from your HCL Unica marketing software investments including Personalized Marketing, Digital Experience and Customer Insights (Unica, Silverpop, Tealeaf, SPSS and Cognos).  

  • Unica Campaign - Software Implementation

From pre-installation planning through full deployment and ongoing tech support, our Unica Campaign application implementation services have you covered.

  • Unica Campaign - Tuning and Troubleshooting

Pinpoint’s HCL Unica troubleshooting and tuning will optimize your Campaign Management software’s performance.

  • Unica Campaign - Integration & System Architecture Consulting

Pinpoint’s architecture planning for Unica Campaign helps preserve existing Marketing Operations and Marketing IT investment while improving integration and eliminating silos of disparate marketing and customer data.

Pinpoint Systems Services For HCL Unica Interact

Pinpoint Systems Maximizes Your Unica Interact Implementation

With HCL Unica Interact, marketers can personalize in real-time the experience of customers interacting with websites, call centers, and other inbound marketing channels. Unica Interact uses powerful, behavioral targeting analytics and marketer-defined business logic to deliver the optimal marketing message in each case.  

As the effectiveness of traditional outbound marketing campaigns declines, marketers must take better advantage of moments when customers and prospects contact them. But how can marketers apply the same analytic rigor to marketing through inbound channels as they typically do for outbound campaigns? 

  • Unica Campaign - Software Implementation

From pre-installation planning through full deployment and ongoing tech support, our Unica Campaign application implementation services have you covered.

  • Unica Campaign - Tuning and Troubleshooting

Pinpoint’s HCL Unica troubleshooting and tuning will optimize your Campaign Management software’s performance.

  • Unica Campaign - Integration & System Architecture Consulting

Pinpoint’s architecture planning for Unica Campaign helps preserve existing Marketing Operations and Marketing IT investment while improving integration and eliminating silos of disparate marketing and customer data.

Let’s talk about how your Unica can do more for you.

Contact us